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Privacy Policy

1. Introduction

This privacy policy (the Privacy Policy) explains how Perrin Services Ltd, trading as Pensions & Wealth Live, uses and protects your personal data.

Perrin Services Ltd is a company incorporated in England and Wales and is the data controller for the purposes of UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

In this Privacy Policy:

  • “we”, “us” or “our” means Perrin Services Ltd trading as Pensions & Wealth Live

  • “the site” means https://wealthlive.co.uk and any related event or registration websites we operate

  • “you” or “your” means any individual who visits our site, registers for or attends our events, subscribes to communications, or otherwise interacts with us

By visiting our site, registering for or attending our events, subscribing to our communications, or otherwise interacting with us, you acknowledge that we will process your personal data in accordance with this Privacy Policy and applicable data protection laws.

2. How you can contact us

Data Controller
Perrin Services Ltd
Trading as: Pensions & Wealth Live

Data Protection Contact
Email: privacy@wealthlive.co.uk

Postal Address
FAO: Data Protection
Perrin Services Ltd
Fulham Works,

Fulham Broadway,

London

If you wish to exercise your data protection rights, please contact us using the details above.

3. Information we may collect about you

Information you give us

We collect information you provide directly to us, including when you:

  • Register to attend an event (as an attendee, speaker, exhibitor or sponsor)

  • Subscribe to newsletters or marketing communications

  • Complete forms on our website

  • Contact us by email, phone or other means

This information may include your name, job title, company name, email address, postal address, telephone number, and payment details where applicable.

Information we collect automatically

When you visit our website, we may collect information such as:

  • IP address

  • Browser type and version

  • Device and operating system

  • Pages visited, time spent and referral sources

This information may be collected using cookies and analytics tools (see Section 9).

Event-related information

Where relevant to our events, we may also collect:

  • Professional information (role, organisation, sector)

  • Preferences or interests relating to pensions, wealth or investment topics

  • Attendance and engagement data (e.g. session attendance, badge scans where applicable)

Where badge scanning is used, this will be clearly communicated at the event.

Information from third parties

We may receive information from trusted third-party service providers involved in event registration, ticketing, payment processing, analytics, or marketing, where you have provided your information to them in connection with our events or services.

Sensitive personal data

We do not normally collect special category (sensitive) personal data. If we ever need to collect such data (for example, accessibility or dietary requirements), we will do so only where necessary and with appropriate safeguards.

Children’s data

Our events and services are not directed at children under 13, and we do not knowingly collect personal data from children.

4. How we use your information

We use your personal data for the following purposes:

Event administration

  • Managing registrations and attendance

  • Event planning, logistics and customer support

  • Issuing tickets, confirmations and event updates

Legal basis: performance of a contract.

Communications and marketing

  • Sending information about Pensions & Wealth Live and related events

  • Post-event communications and feedback requests

Legal basis: legitimate interests or consent, depending on the circumstances.
You may unsubscribe at any time using the link in our emails.

Analytics and improvement

  • Understanding how our website and events are used

  • Improving content, layout, programming and attendee experience

Legal basis: legitimate interests.

Photography and recordings

Photos or videos may be taken at events for promotional or editorial purposes. Clear signage will be displayed at events, and you may object by notifying us or event staff.

5. Who we share your data with

We may share your personal data with:

  • Event service providers (e.g. registration platforms, ticketing providers, IT and hosting services)

  • Payment processors

  • Marketing and analytics providers

  • On-site event partners where necessary for event delivery

We only share data where necessary, and all third parties are required to process data securely and in accordance with applicable data protection laws.

We do not sell personal data.

6. Badge scanning

Where badge scanning is used at events:

  • Scanning may occur for access control, safety or analytics purposes

  • If your badge is scanned by an exhibitor or sponsor, your details may be shared with them for follow-up communications

You are not required to allow exhibitor scanning, and refusal will not affect your general event access.

7. Chatbots and customer service tools

If we use chat or concierge tools on our website or apps, we may collect:

  • Contact details you provide

  • Chat content

  • Technical information

This data is used solely to provide support, improve services, and ensure system security.

8. Networking apps and event platforms

Some events may use third-party networking or event apps. Limited registration data may be shared with the platform provider to enable access.

Your data within those platforms is governed by their own privacy policies, and you can manage your preferences directly within the platform.

9. Cookies and analytics

We use cookies to:

  • Enable core website functionality

  • Analyse site usage

  • Improve performance and user experience

Google Analytics

We use Google Analytics to collect anonymised usage statistics. IP addresses are anonymised where possible. You can opt out via browser settings or Google’s opt-out tools.

Microsoft Clarity

We may use Microsoft Clarity to understand user interaction patterns (e.g. heatmaps and session recordings) to improve usability.

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

10. Third-party links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

11. Data security and retention

We use appropriate technical and organisational measures to protect your data.

We retain personal data only for as long as necessary for the purposes described above, or as required by law. Typically, contact and event data is retained for up to four years following last engagement, unless a longer retention period is required.

12. Where your data is stored

Our primary data storage is within the UK and EEA. Where data is processed outside these areas, appropriate safeguards are used.

13. Your rights

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Object to or restrict processing

  • Withdraw consent

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://www.ico.org.uk

Requests can be made by emailing privacy@wealthlive.co.uk.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on wealthlive.co.uk.

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